FAQ

Can I change the name on the card?

If it is a plastic card, the name in the plastic cannot be changed; however, this personalisation should not affect its usage. For virtual rewards, the name associated with the virtual account can be modified during the registration process.

Which payment methods does Blackhawk Network accept?

We accept all major credit cards (Visa, Mastercard, American Express. EFT/wire transfer payment methods are also available for orders placed with an account executive.

Which verification methods are used?

We perform a ‘Know your business’ check before processing any orders. We reserve the right to cancel orders that do not meet our verification standards.

What is your privacy policy?

Blackhawk Network is very committed to protecting your privacy. We want you to be a repeat customer, and we will not jeopardize that relationship. For detailed information concerning our privacy policy, click here.

Do gift card users receive the lowest retail price (e.g., cash vs credit pricing at gasoline stations)?

Merchants set all retail prices and policies, whether company-owned retail outlets or independent businesses. In fact, it is against state and federal statutes for Blackhawk Network to set or interfere with retail pricing.